Privacy Policy

This Privacy Policy explains how Havitavi LLC (“Havitavi”, “we”, “us” or “our”) collects, uses and shares information when you visit havitavi.us (the “Website”), use our mobile applications for iOS and Android (the “Apps”), or buy Havitavi products through Amazon (together, the “Services”).

Havitavi LLC is a Texas limited liability company located at 5900 Balcones Drive Ste 100, Austin, TX 78731, USA. You can reach us at support@havitavi.us.

1. Information we collect

Website

• The Website does not use cookies, advertising trackers or analytics scripts, and it has no account sign-up. Fonts and images are served from our own domain.
• Our hosting provider, Cloudflare, processes technical data such as IP address, browser type and request time to deliver the Website and protect it from abuse.
• If you email us, we receive your email address and whatever you include in your message.

Apps

The data each App collects depends on its features and is also disclosed on its App Store and Google Play listing. Our Apps may collect:

• Information you provide, such as content you enter, preferences, feedback and, if an App offers accounts, your name and email address.
• Device and usage data, such as device model, operating system version, language, app version and in-app interactions, used to run and improve the App.
• Diagnostics, such as crash logs and performance data.
• Advertising identifiers (for example IDFA on iOS or the Google Advertising ID on Android), only in Apps that show ads and, on iOS, only if you allow tracking through Apple’s App Tracking Transparency prompt.
• Purchase records. In-app purchases and subscriptions are processed by Apple or Google. We receive confirmation of the transaction, not your payment card details.

We access device features such as the camera, photos, location, notifications or health data only if an App needs them for a feature you choose to use, and only after you grant permission. You can withdraw permission at any time in your device settings.

Products sold on Amazon

When you buy a Havitavi product on Amazon, Amazon processes your order and payment under the Amazon Privacy Notice. We never receive your payment information. Amazon may share with us the order details needed to fulfill and support your order, such as product, quantity and, where we ship the order ourselves, your name and shipping address. We use this information only to fulfill orders, handle returns and warranty requests, and meet our legal and tax obligations, as allowed by Amazon’s policies.

2. How we use information

• To provide, maintain and improve the Services.
• To fulfill orders and provide customer support.
• To diagnose crashes and fix bugs.
• To show ads in ad-supported Apps and measure their performance.
• To prevent fraud and abuse and keep the Services secure.
• To comply with legal obligations and enforce our Terms of Use.

3. How we share information

We do not sell your personal information. We share information only with:

• Service providers who help us run the Services, such as hosting, cloud storage, analytics, crash reporting and customer support tools, under contracts that limit their use of the data.
• Platforms such as Apple, Google and Amazon, as needed to distribute our Apps, process purchases and fulfill orders.
• Advertising partners in ad-supported Apps, which may use advertising identifiers and device data to serve and measure ads, subject to your device privacy settings.
• Authorities or other parties when required by law, or to protect the rights, property or safety of Havitavi, our users or others.
• A successor in a merger, acquisition or sale of assets, subject to this Policy.

4. Third-party services

Our Apps may include software development kits (SDKs) from third parties, for example Google Firebase for analytics and crash reporting, and Google AdMob for advertising. These providers process data under their own privacy policies. Each App’s store listing shows which data types it collects.

5. Data retention

We keep personal information only as long as needed for the purposes above. Support emails are kept for up to three years. Order records are kept as long as tax and accounting law requires. App data stored on our servers is deleted when you delete your account or ask us to delete it.

6. Your choices and rights

• Access, correction and deletion. You can ask us for a copy of your personal information, or ask us to correct or delete it. If an App offers accounts, you can also delete your account inside the App.
• Advertising. You can reset or limit your advertising identifier in your device settings, and on iOS you can deny tracking.
• California residents have rights under the CCPA and CPRA, including the right to know, delete and correct personal information, and to opt out of the sale or sharing of personal information. We do not sell personal information.
• Residents of the EEA, UK and Switzerland have rights under the GDPR, including access, rectification, erasure, restriction, portability and objection, and may complain to their local data protection authority. Our legal bases are performance of a contract, legitimate interests, consent and legal obligation.

To make a request, email support@havitavi.us with the subject “Privacy request”. We respond within 30 days and may need to verify your identity. We will not discriminate against you for exercising your rights.

7. Children

Our Services are not directed to children under 13 (or under 16 in the EEA and UK), and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

8. Security

We use reasonable technical and organizational measures, including encryption in transit, to protect personal information. No method of transmission or storage is completely secure.

9. International transfers

We are based in the United States, and our service providers may process data in other countries. Where required, we use appropriate safeguards such as standard contractual clauses.

10. Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and change the effective date above. Significant changes will be announced in the relevant App or on the Website.

11. Contact